SmartPosti (SmartPost) parcel locker delivery at checkout
Many shoppers still call them SmartPost or Itella: since 2025 the locker network in Estonia has operated under the SmartPosti brand, part of the Posti Group. On the studio’s websites SmartPosti locker selection is built in through Montonio Shipping.
Included in the online store price
SmartPost, Itella, SmartPosti — the same network
SmartPost Itella changed its name to SmartPosti in February 2025. The lockers stayed where they were; the logo and name changed. At checkout the carrier appears under the name Montonio provides, and site texts such as the delivery page can mention the old name as well so that shoppers are not left wondering.
What the shopper sees
The shopper chooses locker delivery, then SmartPosti, and finds their locker by street or shop. There is no long list to scroll by hand: only matching options are on screen, and the chosen locker collapses into a card. The order confirmation email names the chosen locker.
Why offer more than one carrier
Every shopper has their own nearest locker and their own habitual carrier. With SmartPosti, Omniva and DPD at checkout, nobody has to cross town for a parcel. All three are connected in the Montonio dashboard and appear on the site automatically.
If only one carrier is needed, only that one is connected in the Montonio dashboard — the site shows exactly what is enabled.
The delivery page should state within how many working days parcels are dispatched, how long they wait in the locker and how returns work. That way shoppers have the answers before they need to write in.
What the owner gets in the admin panel
- The order with the locker address in the admin panel, Telegram and email.
- One delivery price and a free-delivery threshold in the order settings.
- Order status changes with a notification to the shopper.
- A connection check showing which locker carriers are available under the contract.
What the business needs and how connection works
- A Montonio contract and API keys in the site’s admin panel.
- SmartPosti connected in the Montonio dashboard: under Montonio’s contract or your own contract with SmartPosti.
- A test order with a locker selected and a label created in the Montonio dashboard.
- Locker delivery switched on for shoppers.
Labels and shipments
Labels are created and printed in the Montonio dashboard, where parcel movement is also visible. Automatic transfer of orders from the site to Montonio is not built into the engine and is added as separate development when manual handling starts taking too much time.
FAQ
Frequently asked questions
Why does checkout say SmartPosti rather than SmartPost?
It is the same carrier’s new name since 2025. The name comes from Montonio, so the site shows the current one.
Can SmartPosti be connected without Montonio?
Built-in locker selection works through Montonio Shipping and is included in the online store price. A direct integration with the carrier is separate development within a project.
Can different carriers have different delivery prices?
The standard setup has one delivery price plus a free-delivery threshold. Per-carrier pricing is a separate addition.
What if the shopper picked the wrong locker?
If the label has not been created yet, the correct locker is entered when creating it in the Montonio dashboard, after confirming with the shopper by email. Once shipped, changes are arranged with the carrier.
Can SmartPosti deliver to lockers in Latvia or Lithuania?
The locker list loads for the country set in the payment and shipping settings. Shipping to several countries is best discussed when the project is estimated.
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