Car service and garage website: online booking and tyre changes

What a car service website includes

• Online booking for standard jobs in free slots.
• A list of services with prices or the basis for calculating them.
• A repair request with car make, model and a description of the problem.
• Separate booking for seasonal tyre changes.
• Address on a map, opening hours and contact details.
• Estonian, Russian and English versions.
• Booking and request notifications in Telegram and by email.

Booking by service bay or mechanic

Booking works the same way as in a salon: each job has its own duration, and each bay or mechanic has a schedule. The client sees only free slots and cannot book time that is already taken.

A confirmation goes to the client by email with a link to reschedule or cancel, and a reminder arrives the day before. A freed-up slot returns to the booking calendar immediately.

Seasonal tyre changes without a queue at the gate

In Estonia studded tyres are allowed from 15 October to 31 March and winter tyres are mandatory from 1 December to 1 March; in wintry conditions the dates can shift. As a result, tyre shops face a peak twice a year, and the phone cannot keep up.

Tyre changing becomes a separate short service, and more slots are opened in the schedule for peak weeks. Clients choose a time themselves and the garage sees the workload in advance. Tyre storage can be offered as a separate service in the same price list, and bookings are visible by day in the admin panel so staff can be planned for the busy weeks.

Repair requests with vehicle details

Repairs cannot always be booked into a fixed slot: diagnostics, or at least a description of the problem, come first. For this, the enquiry form gets fields that suit a garage — make, model, year, registration number and a description of the fault. The fields are configured during development for the specific business.

The request lands in Telegram and email, and the mechanic replies with a preliminary estimate or offers a diagnostics slot. Requests no longer get lost between phone calls, and nobody has to ask for the car's details twice.

Prices for work

Prices for standard jobs sit in the price list and are edited in the admin panel. Where the final price cannot be given in advance, TTJA guidance requires informing the consumer of the price components or the basis of calculation — for example the labour hour rate and the diagnostics fee.

What the garage prepares

• A list of jobs with durations and prices.
• The number of bays or mechanics and their schedules.
• Rules for tyre changes and storage, if offered.
• Car makes the garage does or does not work on.
• Photos of the garage and the access route.

Marketing after launch

People search for a garage “near me” and “today”, so the Google Business Profile and local Google Ads campaigns matter. The studio sets up the ads and helps with the profile; campaigns can be stepped up for the tyre season. Search rankings and the number of requests are not guaranteed.